Advance Customer Experience 2021

08 Dec , 2021   -   09 Dec , 2021 Duration :   2 days

Advance Customer Experience 2021

  • Overview
  • Benefits
  • Designations

The world is undergoing seismic change at the present time. Pressures seem to be coming from all directions which are
creating numerous challenges for corporates. Whether it be technology, customer expectations, competition or cost,
margin or regulatory issues making the right choices was never more important for future survival. Understanding what customers want and responding proactively presents corporates with a growth opportunity provided they have created the appropriate culture to
deliver performance excellence through understanding the experience required by customers. This programme highlights the challenges and trends, shares best practices from industry leaders and shows attendees just how to make a difference as changes seem
never-ending.

  • Agenda

Session 1 - THE CHALLENGES

Session 2 - INSIGHTS 

Session 3- PRIORITIES

Session 4- BARRIERS TO INCREASE BUSINESS

Session 5- DISTRIBUTION – TRADITIONAL& DIGITAL OPTIONS FOR THE FUTURE

Session 6-CUSTOMER EXPERIENCESTRATEGY, DESIGN & DEVELOPMENT

Testimonials

DATE
08 Dec , 2021
Duration
2 days

Course Delivery

Discuss With Expert

Request a Call

Social Media

Past Event Photos